Shipping policy
SHIPPING POLICY
ORDER PROCESSING
Orders are processed within 1–3 business days, excluding weekends and federal holidays.
Orders placed after 6:00 p.m. Eastern Time, on weekends, or on holidays begin processing on the next business day. Processing time is separate from the carrier’s estimated transit time.
SHIPPING RATES
Standard shipping is $8 for orders under $100. Available expedited shipping options and charges are displayed at checkout.
Orders with a qualifying merchandise subtotal of $100 or more receive free standard shipping within the contiguous United States. The qualifying subtotal is calculated after applicable product and order discounts and before taxes and shipping charges.
Free shipping does not apply to expedited shipping or destinations outside the contiguous United States.
DELIVERY ESTIMATES
Available shipping services and estimated delivery times are displayed at checkout. Delivery estimates begin after the order has been processed and transferred to the carrier.
Carrier delivery dates are estimates and are not guaranteed. Weather, holidays, carrier disruptions, and other circumstances outside our control may cause delays.
TRACKING
When tracking is available, customers will receive a shipping confirmation email containing tracking information after the order has been fulfilled.
ADDRESS ACCURACY
Customers are responsible for providing a complete and accurate shipping address. If you notice an address error, contact us immediately at rxbteam@rxboutfitters.com.
We cannot guarantee that an address can be changed after an order enters fulfillment. Additional shipping charges resulting from an incorrect or incomplete address may be the customer’s responsibility.
LOST, DAMAGED, OR MISSING ORDERS
If an order arrives damaged, contains an incorrect item, or appears to be missing, contact us promptly at rxbteam@rxboutfitters.com with your order number and any relevant photographs.
For a package marked delivered but not received, please check the delivery area, ask members of your household, and contact the carrier. If the package still cannot be located, contact us so we can help review the shipment.
PREORDERS
Products offered as preorders may have different processing or estimated shipping dates. Any different timeframe will be clearly stated on the applicable product page.
MILITARY ADDRESSES
We proudly ship to eligible APO, FPO, and DPO military addresses using available USPS military-mail services.
Military-address orders are eligible for our standard shipping rates and free standard shipping on qualifying orders of $100 or more. Expedited delivery may not be available.
Delivery times to military addresses vary by destination and are not guaranteed. Some shipments may require customs documentation or be subject to destination-specific restrictions.
CONTACT
Questions about shipping can be sent to: